FAQ

Q1. Who is eligible to enroll in Koperasi Gemilang Malaysia Berhad as a Member?
Membership is open to all Malaysian citizens of age 18 years old and above

Q2. Who is eligible to enroll in Koperasi Gemilang Malaysia Berhad as a Child Member?
Child membership is opened to children and grandchildren of all the existing members. Entry age of the child is a minimum of age One (1) Year old and above but less than 18 years old. 

Q3. How do I enroll as a Member with Koperasi Gemilang Malaysia Berhad?

Over The Counter

You may visit to any of our Branches and request for New Membership Registration service and our dedicated customer-friendly staff will assist you throughout the registration process.

Online Application

You may apply through online by clicking here and follow the instructions accordingly. 

Offline Application

You may also download our Offline Membership Application on the Online Application portal.

Step 1

Please fill up all the required fields and sign on the Reverse side of the page.

(Note: – Incomplete or wrong information provided in the application will be resulted in Rejected Application)

Step 2 

Scan and email us to “support@kgmb.com.my” these following documents 

• Duly Filled Membership Application on both sides.
• Copy of your NRIC (Front & Back)

Step 3

Once Koperasi Gemilang Malaysia Berhad received the required documents & Application, a verification call will be made by our dedicated customer – friendly staff to verify the authenticity of the Application and once its verified, will review the Membership Application with the Management.

Once the decision is made by the Board  (Approved/Rejected), you will be notified the outcome via email.

Step 4

Once your application is approved, you will be required to remit an amount of RM 200.00 to our Bank Account stated below,

Bank : – May Bank Berhad
Account Number : – 014329301780
Holder Name : – Koperasi Gemilang Malaysia Berhad

The payment break down as follows

One-time Registration Fee : RM 50.00
Minimum Share Capital : RM 100.00
Monthly Subscription : RM 50.00

Once the Transfer is made, kindly provide us the (Transfer or Bank-in) slip via WhatsApp No (+60173924199) or email to  (support@kgmb.com.my).

Step 5

Once we received the payment, we will issue the Receipt and Endorsement Letter, (Normally Within 1-2 Working days) and the documents will be posted to your correspondence address accordingly.

(Note: As for Child Member’s Registration kindly proceed to our HQ or any of our Branches for further information and advice).

Q4. If my Membership Application rejected, can I appeal? 

No, once the application is rejected by the Koperasi Gemilang Malaysia Berhad Board, the decision is final. 

Q5. How do I pay my Koperasi Gemilang Malaysia Berhad monthly contributions?     

You can also pay your contributions on a (Monthly/Quarterly/Half-Yearly/Yearly) basis at your own convenience. 

You may visit any of our Branches and make the necessary monthly contribution payments over the counter or you can Transfer Online/ Debit & Credit Card Auto Debit Facility / ATM Deposit and Send us the Transfer-slip to our WhatsApp (+60173924199).

Q6. How do I withdraw my (Member’s Subscription & Share Capital) contributions or Terminate my Membership?    

For Partial withdrawals, you may write a official request letter, and the management will review it, once the request is approved, you will be notified and the amount will be transferred to your bank account accordingly. 

For Membership terminations, You may terminate your Membership by serving one (1) year Notice to us and you must be free from all liabilities either as a Borrower or Guarantor respectively.

Q7. What are the benefits Koperasi Gemilang Malaysia Berhad offer to its members?   

• Complimentary Group Personal Accident Insurance Scheme of sum RM 50,000.00
• Attractive Dividend on Equity contributions subject to financial performance
• Attractive Investment Plans (Deposits & Borrowings from Members)
• Children Education Assistance up to RM 2,000.00
• Patronage Rebate
• Child Savings Scheme Guaranteed minimum of 4% Interest Annually
• Exclusive Consumer Products with discounted prices.
• Bereavement (Death) Benefit up to RM 5,000.00

Want to know more about Membership & Benefits? click here

Q1. Who is eligible to invest (Cash Deposit & Borrowings from Members) in Koperasi Gemilang Malaysia Berhad?    

All the existing Active Members who have a credit share of RM 1,000.00 and thereafter, the monthly contribution to be upgraded to RM 100.00 (Share RM 50.00 + Subscription RM 50.00) are eligible to participate in this scheme. 

Q2. What are the Investment Schemes offered by Koperasi Gemilang Malaysia Berhad?      

1.  Borrowings from Members Scheme

2. Cash Deposit Scheme

If you want to know more about our investment plans and rates click here

Q3. How do I submit my Investment Application?

You may download our Investment Application Form in your KGMB Self-Care Account under (Forms) Tab. Once you Downloaded, please fill-up all the required fields and sign it where the signature is required and Proceed to any of our Branch and request them for a new Investment Registration service, our dedicated staffs will assist you throughout the process.

For further details, you may contact our Accounts Division.

Email : –  accounts@kgmb.com.my

Official WhatsApp: +60173924199 

Q1. Who is eligible to apply these types of Credit Facilities?

All the existing Member, upon completion of six (6) months of active 

Membership with regular Subscription, that is paid up-to-date are entitle for these Facilities. However, the above conditions can be waived for Members, who can pay their Loan repayments via Salary Deduction Facility. 

Q2. What are the types Of  Loan Products offered by Koperasi Gemilang Malaysia Berhad? 

• Peribadi – I (Tawarruq – Islamic Personal Loan)
• Short-Term Loan
• Mortgage Loan
• Insurance Loan
• Consumer Loan
• Tours & Travel Loan

For further information, kindly click here

Q3. How can I apply for any of this Credit Facility?

 You may download our Loan Application Form in your KGMB Self-Care Online Account under (Forms) Tab. Once you Downloaded it, please fill-up all the required fields and sign-on the field where the signature is required. 

You can proceed to any of our Branch and request them for a new Personal Loan Registration and our dedicated friendly staffs will guide you throughout the process.

For further details, you may contact our Credit Division.

Email : –  credit@kgmb.com.my

Official WhatsApp: – +60125144199

Q1. What are the General Insurance Products/Services offered by Koperasi Gemilang Malaysia Berhad Insurance Division? 

• Motor Insurance
• Non- Motor Insurance
• Personal Accident (PA) Insurance
• Medical Insurance
• Public Liability Insurance
• Customized Group Schemes for Companies.

For Product benefits and further details, click here

Q2. How do I purchase these Insurance Products/Services?     

For insurance Product enquiries you may contact our Insurance Division.    

E-mail : – insurance@kgmb.com.my

Official WhatsApp: +60173924401

1. What are the Consumer Goods offered by Koperasi Gemilang Malaysia Berhad?    

• All kind of Consumer Electronic Products, Branded Desktop & Laptops
• Natural Enhancer
• Suriny Extra Virgin Coconut Oil (500ml)
• Suriny Rice Bran Oil (700ml)
• Variety of Assorted Herbs and Curry Spices

To know more about Consumer division click here

2. How do I purchase Consumer Goods? 

For Consumer Products enquiries, kindly contact our Consumer Division.

E-mail : – consumer@kgmb.com.my

Official WhatsApp : +60124954199